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Screen won't turn off (Both Remotes)
- PhoenixF15E
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1 year 10 months ago #3193
by PhoenixF15E
Replied by PhoenixF15E on topic Screen won't turn off (Both Remotes)
I have the same issue.
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- David Li
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1 year 10 months ago - 1 year 10 months ago #3194
by David Li
Replied by David Li on topic Screen won't turn off (Both Remotes)
Please ensure you:
Are on the latest myServer (6.8 - look at the version number)
Update to the latest SmartRemote template
Have already updated to the latest smartremote.apk
Are using the latest 6.8 software (all)
Are on the latest myServer (6.8 - look at the version number)
Update to the latest SmartRemote template
Have already updated to the latest smartremote.apk
Are using the latest 6.8 software (all)
Last edit: 1 year 10 months ago by David Li.
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- bitzerjd
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1 year 10 months ago #3195
by bitzerjd
Replied by bitzerjd on topic Screen won't turn off (Both Remotes)
Check, Check and Check...
This morning the remote was in the dock (and off), I took it out, set it on the coffee table and it was on (Motion turn on)...it then wouldn't turn off.
I had to exit the app, go into settings, set the 15sec timeout and everything was fine.
This morning the remote was in the dock (and off), I took it out, set it on the coffee table and it was on (Motion turn on)...it then wouldn't turn off.
I had to exit the app, go into settings, set the 15sec timeout and everything was fine.
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1 year 10 months ago #3196
by PhoenixF15E
Replied by PhoenixF15E on topic Screen won't turn off (Both Remotes)
Same:
- MyServer 6.8.67.33613
- SmartRemote Template 2024.09.05.46258
- Latest APK
- MyDesigner 6.0.1355.32611
- fxApp.js from 9/5/2024 at 11:51AM
- Rebooted both remotes several times
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1 year 10 months ago #3197
by bitzerjd
Replied by bitzerjd on topic Screen won't turn off (Both Remotes)
That is exactly what happened to me....
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1 year 10 months ago #3201
by davep
Replied by davep on topic Screen won't turn off (Both Remotes)
For anyone else affected by this please email me your TeamViewer ID so I can remote in and look at your systems. It might be as simple as caching but I'd like to see what's going on.
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