MyDesigner Crashes when Adding Overlay

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3 months 2 weeks ago #4872 by Chrisan
Happens when I go into scene properties and go to the overlay tab.   I click the green plus button to add an overlay.   Everything is fine until then.   But when I click on the 3 little dots to choose an overlay MyDesigner crashes.   Happens with my test project and also with the sample projects.   MyServer is on an RP.
Thanks

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3 months 2 weeks ago #4873 by Chrisan
Replied by Chrisan on topic MyDesigner Crashes when Adding Overlay
I should add that I installed the version of MyDesigner on the Allonis support site today.   Did not resolve my problem.  

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3 months 2 weeks ago #4874 by cjisble
Replied by cjisble on topic MyDesigner Crashes when Adding Overlay
Check the myDesigner Settings for the Path to Server File Share.  Try to browse to it using the Windows file manager.

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3 months 2 weeks ago #4875 by Chrisan
Replied by Chrisan on topic MyDesigner Crashes when Adding Overlay
The file share location is "\\192.168.10.252\myserver."    I pasted that into File Manager but it took me no where.   I believe the file share must be set correctly or I wouldn't be able to see all my projects.
Thanks

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3 months 2 weeks ago #4876 by cjisble
Replied by cjisble on topic MyDesigner Crashes when Adding Overlay
It feels like a permissions problem.  That's why I asked if you could browse to is using Windows Explorer.

You might try Map Network Drive and assign it to a drive letter.  That process may ask you to provide login credentials to the server.  You can then enter the drive letter into myDesigner Settings.
 

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3 months 2 weeks ago #4877 by Chrisan
Replied by Chrisan on topic MyDesigner Crashes when Adding Overlay
I reviewed my settings and MyDesigner is configured per the training videos.  I have not been able to resolve this problem.   Thoughts appreciated.   Thx

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