Sources & Apps not showing up in the dashboard?

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2 years 5 months ago #406 by stocks109
Hello,

I have MyServer set up (users, rooms, etc).  Can connect to it without issue from my PC.  Also have various drivers for my devices installed.  I can see the devices in the Drivers screen.  

However, under Sources & Apps nothing is displayed.  If I go to Create New Source (app) I'll enter the appropriate info but, again, nothing actually gets created.  Clicking on save does nothing.

Any ideas on what is going on?

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2 years 5 months ago #413 by David Li

Hello,

I have MyServer set up (users, rooms, etc).  Can connect to it without issue from my PC.  Also have various drivers for my devices installed.  I can see the devices in the Drivers screen.  

However, under Sources & Apps nothing is displayed.  If I go to Create New Source (app) I'll enter the appropriate info but, again, nothing actually gets created.  Clicking on save does nothing.

Any ideas on what is going on?
Make sure your Driver devices are assigned to the right rooms.

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2 years 5 months ago - 2 years 5 months ago #421 by stocks109
Replied by stocks109 on topic Sources & Apps not showing up in the dashboard?
Yea, I just checked and the driver devices are assigned to the proper room.

BTW, I see the Sources and Apps by room section and I do see my room in there.  But I don't see a way to view the sources located in that, specific, room.
Last edit: 2 years 5 months ago by stocks109.

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2 years 5 months ago #422 by David Li

Yea, I just checked and the driver devices are assigned to the proper room.

BTW, I see the Sources and Apps by room section and I do see my room in there.  But I don't see a way to view the sources located in that, specific, room.
Send me an email with your Teamviewer ID.  and your Teamviewer id / password for your Windows PC running myDesigner.
info@allonis.com

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2 years 5 months ago #491 by lieutenantdan75@comcast.net
Replied by lieutenantdan75@comcast.net on topic Sources & Apps not showing up in the dashboard?
This is also what is happening to me.

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2 years 5 months ago #499 by David Li
Briefly, you add rooms, you add devices, you add rooms to your devices.
If the device has a supported webpage (like Roku) then you should see the Roku app tile on the SmartRemote UI AFTER you have selected that room.

Many devices do not today have webpages. Like a TV. Or a Projector. The assumption is why does someone need to do something on a webpage to control a TV? Your rooms Power On macros will tell the TV to turn on...but that doesn't need a webpage specific for that purpose.

Now projectors brings in some other challenges like "changing the lens". A user (Graydon) built his own custom webpage to control his theater, including the lens options for his JVC projector.

Now, we will be building out additional webpages for some of these devices when time permits.

We all need to make sure we are following the much more detailed installation instructions to the "T".
don't assume because you are a "linux expert" that you can do stuff the way you always have done. The system is going multiple steps behind the scenes so it has to be done the way the documentation says to do things. After you really are expert with myServer...sure, have fun!
This is by far the largest issue folks have been having.

Start HERE allonis.com/support/documentation?view=category&id=412

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