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License Activation - Registered To name

Topic Author

randyf Offline

User

License Activation - Registered To name

2 years 7 months ago

#423

I'm working my way thru the various setup steps and for the part where it says to activate the license:
"Click on the Dashboard / Configuration / Licensing and click the Activate button at the bottom to activate your license to your Raspberry Pi hardware."

On the screen, the Registered To name says "David Li" - is that expected? Or should that be my name?

I've completed the owner information and would have thought that would have carried over.

Thanks

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David Li Online

Admin

Re: License Activation - Registered To name

2 years 7 months ago

#424

randyf wrote:

I'm working my way thru the various setup steps and for the part where it says to activate the license:
"Click on the Dashboard / Configuration / Licensing and click the Activate button at the bottom to activate your license to your Raspberry Pi hardware."

On the screen, the Registered To name says "David Li" - is that expected? Or should that be my name?

I've completed the owner information and would have thought that would have carried over.

Thanks

The Owner information should be completed and saved. Then on the Licensing page, give it about 10 seconds max to populate.
Where are you seeing my name? in the documentation? or in the software?
The key is to complete this information and THEN Activate. We are getting a bunch of activation requests with no name or email to respond back with.

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Topic Author

randyf Offline

User

Re: License Activation - Registered To name

2 years 7 months ago

#425

hey David, I completed the owner information and it indicated it saved successfully. I then when to the Licensing page and I see your name listed there, see the attached file. The email address listed is correct.

Thanks

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Sat32 Offline

User

Re: License Activation - Registered To name

2 years 7 months ago

#427

I have the same thing
registered to David Li
but with my email address

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abigmoocow Offline

User

Re: License Activation - Registered To name

2 years 7 months ago

#428

+1 see the same thing. Everything looks correct except Registered To, which has David's name

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alr Offline

User

Re: License Activation - Registered To name

2 years 7 months ago

#429

Same here.

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