Smartremote keeps shutting off

Topic Author

Thomas Wheeler Offline

User

Smartremote keeps shutting off

2 years 7 months ago

#454

Over the last 3 days I have been doing some testing of the SmartRemote and while using it or just laying it down it will shut off and I will have to reboot it from the right side button.
And it isn’t a screen deactivation. If I hold the button for one or two seconds it does nothing. I have to hold the button for 5-10 seconds before anything happens. And the remote has to reboot completely to come back on. Sometimes, but not always. I will get an error: AndroidTV.SendCommand - Error in SendCommand - An error occurred while reading a response from ADB: closed

The errors/blackscreen(remote is off). can happen in the one driver I have set up,Roku, scrolling through different shows within a channel or holding the remote in my hand or laying it down, very random. I’d say it has happened at least a couple of dozen times over the 3 days. It has been over 15% charged at the times it happens.

Has anyone else had this issue or knows how to fix it?

Thank you,
Tom

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David Li Away

Admin

Re: Smartremote keeps shutting off

2 years 7 months ago

#456

Thomas Wheeler wrote:

Over the last 3 days I have been doing some testing of the SmartRemote and while using it or just laying it down it will shut off and I will have to reboot it from the right side button.
And it isn’t a screen deactivation. If I hold the button for one or two seconds it does nothing. I have to hold the button for 5-10 seconds before anything happens. And the remote has to reboot completely to come back on. Sometimes, but not always. I will get an error: AndroidTV.SendCommand - Error in SendCommand - An error occurred while reading a response from ADB: closed

The errors/blackscreen(remote is off). can happen in the one driver I have set up,Roku, scrolling through different shows within a channel or holding the remote in my hand or laying it down, very random. I’d say it has happened at least a couple of dozen times over the 3 days. It has been over 15% charged at the times it happens.

Has anyone else had this issue or knows how to fix it?

Thank you,
Tom

That smartremote shutdown thing is unique. Something different with your system configuration.

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Topic Author

Thomas Wheeler Offline

User

Re: Smartremote keeps shutting off

2 years 7 months ago

#463

I tried reloading the SmartRemote template and drivers but still having issue.

Thanks,

Tom

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Topic Author

Thomas Wheeler Offline

User

Re: Smartremote keeps shutting off

2 years 6 months ago

#1249

After a 2 week break, I installed the latest updates for the system. I noticed a new Roku update and wanted to see what was new, a new Back button was nice to see.
But then it shut off for some reason. I did more testing and it shut off another 3 additional times while using it in different applications on the remote. Seems very random, no pattern that I could see. Remote is fully charged and was left in the charger for 2 weeks plus. The remote seems to behave correctly except for the random shutdowns. I pushed the right side button and I have to hold it in for a few seconds to get it to come back on just like an initial startup. A 1 or 2 second button push does nothing.
Anyone else have this issue and come up with a solution?

Thank you.

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