Hard Buttons Stop Working

bitzerjd's Avatar Topic Author
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Hard Buttons Stop Working

1 year 8 months ago - 1 year 8 months ago
#3821
Hmmmm, my Remote rebooted and now the hard buttons don't work.  The soft buttons (the display) work fine.  The second remote is working fine (I didn't reboot it yet).  The only hard button that works is the Power Button on the side of the remote.

Any ideas?

-Update-  Did a Forced Uninstall and Reinstall and it didn't fix the issue

Fired up my spare remote and the same issue.... I have one remote that is working fine.  If it reboots, it will stop working.
Last edit: 1 year 8 months ago by bitzerjd.

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andrew's Avatar
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Re: Hard Buttons Stop Working

1 year 8 months ago - 1 year 8 months ago
#3822
Same as this issue? - allonis.com/forum/smartremote/419-short-...working?start=0#3804

Maybe you need to update the JavaScript in your smartremote project using myDesigner?
Last edit: 1 year 8 months ago by andrew. Reason: Link to solution

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bitzerjd's Avatar Topic Author
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Re: Hard Buttons Stop Working

1 year 8 months ago
#3823
I thought that was the issue and that was the first thing I tried.  No dice....

I'm assuming you do that by opening your project and clicking on Update Project?

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andrew's Avatar
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Re: Hard Buttons Stop Working

1 year 8 months ago
#3825
I believe so. Oh well, hopefully someone else will be along with a better suggestion.
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bitzerjd's Avatar Topic Author
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Re: Hard Buttons Stop Working

1 year 8 months ago
#3826
I fixed it.... I uninstalled myDesigner6 from my laptop and reinstalled it with a new download of the app. I then did the "Update Project" and the remotes started working properly again.

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andrew's Avatar
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Re: Hard Buttons Stop Working

1 year 8 months ago
#3827
Yay!

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