My designer html pages not loading

andrewdavid's Avatar Topic Author
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My designer html pages not loading

2 years 5 months ago
#2314
Just freshly installed myserver and mydesigner. In mydesigner when I go to load an HTML file for example "index.html" nothing loads. Im assuming the four bouncing lines in the top right indicate that page is loading but I gave the designer a minute to load but still nothing happens.

 

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davep's Avatar
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Re: My designer html pages not loading

2 years 5 months ago
#2315
Sounds like the Designer not having access rights to the server. 

From Windows file explorer try to open \\<SERVER IP ADDRESS>>\myServer\wwwroot

Do you see the folders or a error?

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andrewdavid's Avatar Topic Author
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Re: My designer html pages not loading

2 years 5 months ago
#2316
I see folders.

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davep's Avatar
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Re: My designer html pages not loading

2 years 5 months ago
#2318
Then I need to see what the Designer is doing on your windows pc. Install teamviewer and email me your Teamviewer ID and password. dave @ allonis.com
 

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andrewdavid's Avatar Topic Author
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Re: My designer html pages not loading

2 years 4 months ago - 2 years 4 months ago
#2332
Attached is a video of the issue. Please help because I am stuck.

Note that all of the pages load fine in a browser when I type the ip address / (for example) moonlight-sample

imgur.com/a/SUlZirM
Last edit: 2 years 4 months ago by andrewdavid.

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David Li's Avatar
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Re: My designer html pages not loading

2 years 4 months ago
#2335
Without looking at this, I assume the problem is a Windows file rights issue to the myServer controller.
Dave asked you to send Teamviewer info - have you done this?

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