Help needed please

When I see the progress some of you are making it makes me a little embarrassed to be asking for help on something so basic. I have set up Sky TV and a Panasonic TV using IR Database, Generic IR driver & CableTV driver for Sky TV and TVIR driver for the TV

Remote control codes are produced by IR Database, in Generic IR if I use SendIR command under Driver Command Testing both devices are responsive and produce the correct response to the command. When I move to CableTV driver or TVIR driver if I repeat the Device Command Testing (I believe at this stage that it is only possible to test the Power command) again both devices respond as expected. I then check in Sources & Apps and confirm that an activation macro has been produced.

I then pick up my SmartRemote and I have some icons on the screen none of which produce a response and it is the same with the hard buttons

I have tried everything I can think of - removed devices and started again, tried different combinations in Command Builder 

Can anyone please help me?

Have you created a room and made sure that the sources are allocated to that room and are ticked in the sources and rooms screen? Then on the remote have you selected that room to be active?

Andrew

andrew wrote:

Have you created a room and made sure that the sources are allocated to that room and are ticked in the sources and rooms screen? Then on the remote have you selected that room to be active?

Andrew

Hi Andrew and thanks for the reply.

I have 4 rooms created and the 2 devices I'm having trouble with are allocated to the proper room and are ticked. `

 On my remote I am in the right room. I did back out of it and go back in just to be sure

 

I think I might have found out what the issue was. I noticed under Sources & Apps by Room that Sky Q was showing under 2 rooms - I guess that it happened during one of the many attempts I made to get it right. Anyway I renamed to Sky Q Bedroom and deleted the unwanted one and it started working

Thanks for your help, much appreciated

Now to try & figure out creating buttons and macros

Everybody is still learning on here at the moment. We're very early adopters of a system that's still in development.

I'm glad to see another Sky user. Although we're firmly in the past as we still have a Sky+HD box as we can never seem to watch all the recordings and they're not transferrable.

Andrew