Update Hanging

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2 years 1 month ago #2828 by cjisble
Update Hanging was created by cjisble
When I open MyDesigner it states that an update is available.  When I click to update, I get the popup that states that V 6.0.1320.30579 is ready for download.  I choose yes to start the download, and the progress bar shows that the download has completed.  However, the update hangs at this point.  I need to use the task manager to kill the myDesigner process.
 

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2 years 1 month ago #2829 by David Li
Replied by David Li on topic Update Hanging
Just tried the latest download and all seems fine. What version of Windows are you installing on? Anything funky like on a Virtual Machine?

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2 years 1 month ago - 2 years 1 month ago #2830 by bowlingbeeg
Replied by bowlingbeeg on topic Update Hanging
Was just going to post that I'm running into the same issue. I'm on Windows 10, and it's not in a VM.
Last edit: 2 years 1 month ago by bowlingbeeg.

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2 years 1 month ago #2831 by retate
Replied by retate on topic Update Hanging
I encountered this same issue (Windows 11, patched current, on standalone hardware). I retried the update a couple of times including after a system reboot and in each case the update hung at the end of the download. I uninstalled MyDesigner and reinstalled it. I then did the update and it completed normally.

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2 years 1 month ago #2832 by cjisble
Replied by cjisble on topic Update Hanging
Just Windows 10. Been updating for months now, with no issues. What's new, and what @bowlingbeeg and I have in common, is that our remotes are offline because of the botched APK update.

Should I uninstall and reinstall?

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2 years 1 month ago #2833 by bowlingbeeg
Replied by bowlingbeeg on topic Update Hanging
@cjisble, my remote isn't offline. I successfully did the update.

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