Activation

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2 years 5 months ago #530 by retate
Activation was created by retate
How does one know when activation has happened? Are there any functional limitations until activation occurs?

I requested activation 24 hours ago. The license status field is still showing as blank.

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2 years 5 months ago #537 by David Li
Replied by David Li on topic Activation

How does one know when activation has happened? Are there any functional limitations until activation occurs?

I requested activation 24 hours ago. The license status field is still showing as blank.
The license field should not be blank.  It should be Trial or Permanent (activated).  I assume you are looking at the Dashboard home page?
Post a print screen of what you are seeing.
When you requested activation...did you first completely fill out the Owner's info (including your email)?

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2 years 5 months ago #544 by retate
Replied by retate on topic Activation
The License Type on the home page shows Permanent. It has never shown Trial to my knowledge. The configuration licensing tab shows the "License Status" field as blank. I assumed once the license was activated that field would show something other than blank. Screen capture attached. I had filled out the Owner Information page including email address prior to requesting activation.

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2 years 5 months ago #545 by David Li
Replied by David Li on topic Activation
Permanent means lifetime activated. All od the shelf systems shipped preactivated. You are good to go.

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