randyf
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Error starting ML4 after installing myServer

Tue Jan 31, 2017 8:41 pm

I followed the instructions to install myServer and upgrade from ML4. Tonight, I tried to start ML4 again (after restarting my machine and ensuring that the scheduled tasks for starting either product are not running), and I'm getting the following error:

Unable to load function: BASS_ChannelGetLevelEX (bass.dll)

Then ML4 just shuts down after that. Is there a file or configuration item that got corrupted after I performed the update?

Thanks

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DavidL
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Re: Error starting ML4 after installing myServer

Tue Jan 31, 2017 10:28 pm

Make sure you don't have myServer running on the same PC when launching MLServer.

randyf
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Re: Error starting ML4 after installing myServer

Wed Feb 01, 2017 8:29 am

I don't have both of the products running at the same time. As I mentioned, I disabled the scheduled jobs and restarted the machine and neither product starts. I then try to manually start ML4 and get the error.

Thanks

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DavidL
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Re: Error starting ML4 after installing myServer

Wed Feb 01, 2017 1:19 pm


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AllonisDave
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Re: Error starting ML4 after installing myServer

Wed Feb 01, 2017 1:29 pm

The Bass dlls are part of the audio controls used by the radio and music apps. You must have copies of the AudioDJStudio dlls sitting in your Windows system folders. MLServer users an older version of AudioDJStudio than myServer. This is not a problem as long as the different dlls live in the MLServer folder and myServer folders respectively. That's why I suspect they are in the Windows\System folder too.

Look in your Windows\System32 and SysWow64 folders for any of the following files
AdjMmsEng.dll
AdjMmsEng64.dll
AudioDjStudio.dll
AudioSoundRecorder.fll

If any of them are found then delete them.
See if that resolves the issue.

If None of the Above then I will have to remote into your system and look for myself. Install Team Viewer and send me the TV ID and password.

randyf
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Re: Error starting ML4 after installing myServer

Wed Feb 01, 2017 2:38 pm

I checked for those files in the Windows folders you suggested as well as across the drive and did not find them except in the ML folder.

I will send you a PM with my TV information.

Thanks

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